Legal

Privacy Policy

Last updated: January 2025

1. Information We Collect

Tesla Unipath Diagnostics (“we,” “our,” or “us”) collects information you provide directly to us, such as when you book a test, create an account, contact us, or use our services. This information may include:

Personal information (name, date of birth, gender)
Contact information (phone number, email address, address)
Health and medical information related to diagnostic services
Payment information for services rendered
Communication records when you contact us

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our diagnostic services
Process your test bookings and deliver reports
Communicate with you about appointments and results
Respond to your inquiries and provide customer support
Comply with legal obligations and healthcare regulations
Send you health-related information and service updates

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your referring physician or healthcare provider
With laboratory partners for specialized testing
When required by law or legal process
To protect the rights and safety of our patients and staff

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. Our systems comply with applicable healthcare data protection standards in India.

5. Your Rights

Under applicable Indian law, you have the right to:

Access your personal and medical information
Request correction of inaccurate information
Withdraw consent for certain data processing activities
Request deletion of your data (subject to legal requirements)

6. Data Retention

We retain your medical records and personal information for the period required by applicable healthcare regulations in India. After this period, records are securely disposed of in compliance with data protection guidelines.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@tesladiagnostics.com
Phone: +91 77997 18099

Disclaimer: This privacy policy is provided for informational purposes and may need to be reviewed by a legal professional to ensure compliance with all applicable Indian laws and regulations.